877-242-1210

Office Procedures

Recent concerns related to COVID-19 (coronavirus) have generated significant public attention and changes to office & appointment guidelines as prescribed by health officials such as the CDC and the WHO. Title and settlement companies across the country have developed protocols to ensure healthy and safe closings in the wake of this uncertainty. Below are procedures currently implemented for the health and safety of our valued associates, clients, and team.

PRIOR TO ARRIVAL
Clients have been asked (prior to confirmation of any in-person appointment) to verify that they are not currently experiencing symptoms of illness and have not recently been in contact with anyone experiencing symptoms.

BY APPOINTMENT ONLY
In compliance with current local and national requirements and recommendations, all visitation is by confirmed appointment only.

PRE / POST CLOSING DISINFECTING
Before and after each appointment, the chair(s), table(s), and door handle(s) will be wiped down with disinfecting wipes or alternate disinfecting solution(s).

CLOSING TABLE ITEMS
Pens, papers, extra reading glasses, and other items normally found on the closing tables have been removed. New pens will be distributed to each closing participant and will not be reused.

LOBBY ITEMS
All reading materials, ceramic mugs and other re-usable items have been removed for your health & protection.

HAND SANITIZER
Hand sanitizer is provided in each closing area. If none is available, employees and visitors are asked to wash their hands before and after each encounter.

CHILDREN’S PLAY AREAS
Children’s play areas have been removed at this time.
Please ensure that only those deemed “essential” to appointments are attending.

GENERAL CLEANING
Cleaning personnel are using appropriate disinfecting cleaning solutions for after-hour services.

WORKFORCE DISPERSION
We have invested in and deployed solutions allowing employees to work from remote locations when possible while ensuring safe and healthy production and service continuity.

SOCIAL DISTANCING
When possible, we ask that everyone stay approximately six feet from other individuals. We look forward to the next opportunity for a friendly handshake.

 

Safeguarding the health and safety of our customers and employees is our top priority.

We appreciate your understanding during these difficult times.

 

Fidelity National Title Group

Ticor Title is a part of FNTG, the nation's largest title insurance and escrow services company. FNTG WEBSITE...

Ratings and Claims Paying Ability

TicorExpress Login

Log in to TicorExpress for Property Profiles and order placement.